One of our claims to fame in Southern Illinois is our ability run setup, configure and maintain Microsoft Exchange server. Exchange is a full-featured email, contact, and calendaring package. Combined with the included Microsoft Outlook 2003 software, Exchange provides for inter-office communication via email. No longer will users have to leave notes on each other's desks—instead, they can simply send the
recipient an email. Exchange stores contact lists for each individual users and also supports shared contact lists. Users can keep their personal contacts separate from those which are shared by everyone. And Exchange's calendaring allows users to track their appointments via Outlook.
For example, if a client calls to set up an appointment with an attorney, the secretary can check that attorney's calendar to see if he is available, and then add the appointment as necessary. The attorney will see the newly added appointment on his workstation. And if an attorney is out of the office, a secretary can check his calendar appointments to see when he is likely to return. And again, all of these features are accessed simply and quickly through Outlook.